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Reporting and intelligence

See what changed, why it changed and what to do next.

Move from static totals to live operational, financial and customer signals with drill-down to the source job.

Baymate · live system
Next best actionOwner command centre

Monitor car count, average repair order, gross profit, labour efficiency, approval, WIP ageing, cash and retention.

02Custom dashboards
03Workshop flow analytics
04Profitability detail
Source attachedHuman approved
The design promise

Every number can be filtered, compared and followed back to the record that created it.

Built into the workflow

Depth where the day gets complicated.

01

Owner command centre

Monitor car count, average repair order, gross profit, labour efficiency, approval, WIP ageing, cash and retention.

Baymate01
Live workspaceOwner command centre Attention ranked
Source recordAttached
Next actionVisible
ControlNamed person
02

Custom dashboards

Build role-specific views from governed metrics, save filters and schedule delivery to the people who need them.

Baymate02
Live workspaceCustom dashboards View saved
Source recordAttached
Next actionVisible
ControlNamed person
03

Workshop flow analytics

Find time lost to waiting for inspection, pricing, approval, parts, dispatch or completion.

Baymate03
Live workspaceWorkshop flow analytics Delay located
Source recordAttached
Next actionVisible
ControlNamed person
04

Profitability detail

Understand labour, parts, sublet and discount contribution by job, category, advisor, technician, branch and customer type.

Baymate04
Live workspaceProfitability detail Margin explained
Source recordAttached
Next actionVisible
ControlNamed person
05

Customer and marketing insight

Track source, conversion, deferred-work recovery, return rate, campaign response and lifetime value.

Baymate05
Live workspaceCustomer and marketing insight Return measured
Source recordAttached
Next actionVisible
ControlNamed person
06

Anomaly and forecast signals

Surface unusual discounting, margin leakage, no-show risk, stock pressure and upcoming capacity gaps with the source attached.

Baymate06
Live workspaceAnomaly and forecast signals Signal sourced
Source recordAttached
Next actionVisible
ControlNamed person
One connected flow

Four steps. No broken hand-off.

01

Notice

Start with the exceptions and changes that deserve attention.

02

Compare

View the trend against prior periods, targets and like-for-like branches.

03

Explain

Drill from the metric to the jobs, people and events behind it.

04

Act

Assign a follow-up and measure whether the intervention worked.

What changes

A calmer workshop with stronger control.

  • One definition for every important KPI
  • Earlier warning when workflow or margin slips
  • Reports that lead directly to action

Put reporting and intelligence inside the same workshop system.

Use every role, every job and every branch without paying for another seat.

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