Ask the questions that survive the sales call.

Baymate starts with independent automotive workshops and scales through multi-branch groups and franchises. It also adapts to general repair, tyre, mobile, quick-service, speciality and fleet workflows.

Yes. Check-in, inspections, job cards and the workshop board keep working without a connection. Baymate saves those changes durably and replays them in order when the connection returns.

Yes. The native app reads the licence-disk barcode, captures the vehicle details and asks the user to confirm them before prefilling the vehicle record. It can also match an existing VIN to a returning vehicle.

No. Baymate is priced per branch. Each staff member can keep an individual login, preserving attribution across job cards, inspections and invoices.

Yes. Customers and vehicles belong to the workshop business, so the vehicle history follows the car across branches. Roles and branch assignments still control staff access.

Yes. Baymate lets a group map and reconcile its data, prove the workflow at one representative branch, close the first shop day and roll the rest out in readiness-gated waves.

Baymate maps data from supported systems and CSV, runs dry imports, reviews duplicates, reconciles control totals and keeps the source behind every imported record.

Yes. Baymate creates a signed approval link a customer can tap. It stores approvals against the specific estimate lines and supports partial approval.

Yes. Workshops configure red, amber and green checklists, capture photos, video, measurements and notes, and turn findings directly into estimate lines.

Baymate supports multi-vendor RFQs, quote comparison, numbered purchase orders, payment gating, partial receiving, back-orders and landed cost that returns to the estimate.

Rosters drive bookable capacity. Attendance and job clocks stay separate. Baymate also supports leave, timesheets, commissions and a payroll CSV with hours, leave and commission.

No. The technician surface carries work and hours, not rands. The technician role cannot read the underlying money tables.

No. Baymate runs workshop operations and posts clean sales, tax, payment and supplier data to Sage, Xero or the chosen ledger. The accounting platform remains the financial ledger of record.

No. Baymate is built by South Africans and begins with local realities such as the licence disk, SARS documents, rand pricing, unreliable connectivity and WhatsApp. Its operating model supports growth across African markets through configurable country tax, document and payment packs.

Yes. Baymate AI answers calls and WhatsApp enquiries, structures multilingual workshop voice, checks inspection evidence, assists estimates and parts sourcing, briefs owners and helps with migration. It shows the source and keeps a person in control of financial, customer-facing and diagnostic decisions.

Baymate connects customer channels, Sage and Xero, payment providers, bank reconciliation, parts catalogues, labour and technical data, APIs, webhooks and enterprise identity systems.

Up to 50 accepted Solo and Workshop businesses receive 90 days of Baymate at no charge from activation. Places open in controlled batches. No card is required and there is no automatic conversion to a paid plan.

You can export your tenant data, cancel and complete the documented offboarding process. A legal hold or required retention period may delay deletion of specific records, but it does not prevent you from receiving your export.