01
Online booking
Let customers request a suitable time from your real capacity, services and branch rules.
Live workspaceOnline booking Time requested
Source recordAttached
Next actionVisible
ControlNamed person
All features
Customers and growth
Make it easy to book, approve, pay and return.
Bring booking, WhatsApp, estimates, payments, reminders, reviews and fleet conversations into one customer timeline.
Baymate · live system
Next best actionOnline booking
Let customers request a suitable time from your real capacity, services and branch rules.
02Connected customer conversations
03Digital approvals
04Customer and fleet CRM
Source attachedHuman approved
The design promise
The relationship stays personal while the repetitive follow-up happens automatically.
Built into the workflow
Depth where the day gets complicated.
02
Connected customer conversations
Keep WhatsApp, SMS, email and web chat together with the customer, vehicle and active job.
Live workspaceConnected customer conversations Conversation linked
Source recordAttached
Next actionVisible
ControlNamed person
03
Digital approvals
Share inspection evidence and estimate lines on a signed mobile link with clear approve, decline and ask-a-question actions.
Live workspaceDigital approvals Decision recorded
Source recordAttached
Next actionVisible
ControlNamed person
04
Customer and fleet CRM
See people, drivers, vehicles, companies, approvals, credit terms, service history and deferred work in one place.
Live workspaceCustomer and fleet CRM History unified
Source recordAttached
Next actionVisible
ControlNamed person
05
Automated retention
Run service reminders, declined-work follow-up, thank-you messages, review requests and targeted campaigns.
Live workspaceAutomated retention Follow-up scheduled
Source recordAttached
Next actionVisible
ControlNamed person
06
Customer portal
Give customers a secure home for bookings, live job status, approvals, documents, payments and maintenance history.
Live workspaceCustomer portal Portal ready
Source recordAttached
Next actionVisible
ControlNamed person
07
Verified service history
Turn every closed job into a workshop-attested service record that can be shared without exposing the previous owner’s personal details.
Live workspaceVerified service history Record verified
Source recordAttached
Next actionVisible
ControlNamed person
One connected flow
Four steps. No broken hand-off.
Attract
Turn a search, referral or conversation into a capacity-aware booking.
Keep informed
Send the right update from the live job state without duplicate messages.
Make decisions easy
Present evidence, price and options in a clean mobile flow.
Earn the return visit
Follow up when the vehicle or deferred work actually needs attention.
What changes
A calmer workshop with stronger control.
- Fewer missed calls and forgotten follow-ups
- A simpler approval experience for customers
- One relationship history across every branch
Put customers and growth inside the same workshop system.
Use every role, every job and every branch without paying for another seat.